Frequently Asked Questions

Edited
  1. When is the payroll processed?

    We typically process the payroll after the 15th of each month.

  2. Can I submit special payroll requests?

    Yes, we encourage you to submit special payroll requests in advance. These could include items such as travel expenses or bonus payments.

  3. When should I submit special payroll requests?

    To ensure timely processing, we recommend submitting special payroll requests before the 15th of the month.

  4. Is there a guarantee that my special request will be processed in the current month's payroll?

    While we make every effort to accommodate special requests, there is no guarantee that they will be processed in the current month's payroll, especially if the request is made late in the month. We may need to defer processing to the following month.

  5. Can local teams assist with special payroll requests?

    Yes, local teams can assist with special requests. However, the timing of the request and local payroll processing schedules may impact whether it can be accommodated in the current month's payroll.